There are three steps to planning your London Knights group outing:
1. Choose a game date and the number of tickets you require
2. Promote the London Knights game to your group
3. Make payment two weeks prior to game date and distribute the tickets to your group
Ticket Reservation Procedure
All group ticket orders of up to seventy five (75) tickets have a ten (10) ticket buffer, which allows for flexibility with your numbers; so if the group is estimated at thirty and turns out to only be twenty that’s okay! Any order of seventy five (75) tickets or more has a twenty (20) ticket buffer.
Unfortunately we are unable to offer credits, refund or exchanges on tickets but we will contact you six weeks before the game you purchased tickets for and again three weeks before the game. We will be there with you every step of the way. Should an issue arise, we will help you work through it.
Payment for tickets is made two weeks prior to the game date one of three easy ways: Visa, MasterCard or cheque. Cheques can be made payable to the London Knights Hockey Club. If you need to pay in cash, that’s okay to we just need to schedule that in advance.
Unfortunately we cannot print any tickets until we’ve received payment for them , but we are very quick! A two business day turnaround is all we require to print tickets.
Pick up Procedure
As soon as your ticket order has been processed and printed the London Knights will let you know via phone or email. Your tickets will be available for pickup at the OMAC Mortgages London Knights Armoury between 10:00am-6:00pm during the week and 10:00am-2:00pm on Saturdays. We know you are eager, but it’s important not to come to and pick them up until we’ve let you know they are ready, we’d hate for you to make an extra trip!
If someone other than you is coming to pick up your London Knights tickets just let us know in advance and we will add them to the authorized pickup list.
If you can’t make it downtown to pick your tickets up, no problem! For an additional charge of $12.50 your London Knights tickets can be sent to you via next day courier.
Are there any complimentary tickets included?
Unfortunately we are unable to provide complimentary tickets (eg. bus drivers or group organizers). Everyone who plans on attending the game with your group will need to be in possession of a ticket to enter the building.
I have an infant, do they need a ticket to get in?
All children older than two years will require a ticket to enter the game. Any child without a ticket will be expected to sit on a parents lap. A child ticket can be purchased for any child twelve or under.
Someone in my group attending the Knights game is in a wheelchair, is there accessible seating?
Wheelchair and accessible seating areas are available, we just need you to let us know in advance that your group will require accessible seating arrangements.